Visitor

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2 Messages

Monday, August 17th, 2026 9:39 PM

Internet instalation

Services suck. I called a head of because I was moving Thursday and they told me bo available appointments until Sunday. Sunday came boone showed up. I call they tell me it was the Saturday before. But I was home Saturday noone came. They tell me ok Monday from 4 to 6pm  again noone showed up and they gave me another date when am working. So I called again noone gave a dam, now I have to wait until Sunday yet again. More than a week late and of course I have to pay for them to come out. No thanks am so over Xfinity 

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Visitor

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2 Messages

1 day ago

Mind you am a single parents of 2 special needs kids, I work and ama student. I needed internet Thursday that I moved and called a head of time 

Official Employee

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2.4K Messages

 

user_z12fvf Hello, I am very sorry to hear about your experience. I am happy to be of assistance, fist things first is the service set up and working properly?

 

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Expert

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120.1K Messages

7 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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