internet instability

I am writing to lodge a complaint regarding my Internet and cable TV service. On a daily basis, multiple times a day for the last 6 months or so:

• Our TV cable boxes go off for anywhere from seconds to five minutes or more, or the picture freezes or the TVs have these weird streaks through the picture.
• Even when I unplug the cable boxes, they come on for a while and then start causing trouble again.
• The Internet will slow down or Wi-Fi will totally stop working. Since I work from home, this has interrupted Zoom meetings and Slack huddles and anything else I try to do on my work computers.

And when I say daily basis, this is not an exaggeration. I have had at least 4 Comcast service technicians come to my house to attempt to fix the situation. Each one of them has done something different and it has not solved the problem. They have:

• Replaced all 4 of my wireless cable boxes
• Replaced my modem
• Replaced one of my wireless cable boxes with a wired cable box
• Replace the external cable from my house to the cable wiring in the alley

I even replaced three of my TVs thinking maybe they were the problem and the TVs were not the problem.

I spend approximately $4000 a year for Internet and cable TV services that don’t work. If AT&T fiber was available in my area, I would switch in a heartbeat.