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Friday, October 4th, 2024 8:14 PM

Internet hooked up to our new build house

I need Internet logged up to a new build house. The street has Xfinity running on it I just need it brought to our new build 

Official Employee

 • 

1.8K Messages

15 days ago

Hey there user_gcupjy, I appreciate you coming to our Forum for help with making us part of your new home. That sounds pretty exciting, a brand build, congratulations on the new home 🙌. We'll need to research your address, confirm serviceability, and work on any next steps to bring our service to your home. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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