Visitor
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3 Messages
Internet goes out everyday
My internet goes out everyday and almost the same time.. on the app it says network damage... I need to know that is going on or im gonna cancel my account... 2 months of this multiple bill credits and it happens every day... im tired of this and need an answer today!!!!
XfinityLinda
Official Employee
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2.6K Messages
16 hours ago
We appreciate you taking the time to meet us here in our community about the trouble with your internet service, @user_8jg64t. We're sorry to hear it's been going on so long, and we're happy to take a closer look.
Can you tell me if the connection restores immediately after the Xfinity app clears the message? Or do you find yourself troubleshooting? Here's a helpful article: https://www.xfinity.com/support/articles/cable-not-working.
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