Visitor
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1 Message
Internet Goes Out Everyday
I’ve had Xfinity for years but for the last few weeks it’s been going out everyday and you can’t talk to anyone!!! Why does it keep going out everyday?? And for how much we pay we can’t talk to someone?? I’m about to cancel my service because this is a joke. Do better.
XfinityWilliam
Official Employee
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1.2K Messages
2 days ago
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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EG
Expert
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110.2K Messages
1 day ago
@user_s91xhy @XfinityWilliam
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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