Skip to main content
user_p2ws5r
1st Topic

1 Message

01/16/2025 12:48 AM

Closed

internet essentials plus

i changed my plan to internet essentials plus and got a confirmation email about my order. I received a bill now a month later that is showing i'm still on my previous plan

Question

 • 

Updated 

2 years ago

90

1

0

Oldest First
Selected Oldest First
XfinityBrianH

Official Employee

 • 

2.6K Messages

2 years ago

 

user_p2ws5r Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

0

0

forum icon

New to the Community?

Start Here