14 Messages
Internet Essentials new Typical Speeds per Broadband Fact webpage
The new speeds provided by the Interbet Essentials plan are your now showing under your website. The new speeds are 75/10 Mbps versus 50/10 Mbps.
However the typical (actual) speeds we should see are 89/17 Mbps per the Broadband fact sheet. Under the older speeds my typcial (actual) speeds were 59/11 Mbps per the Broadband fact sheet.
My downlaod speeds is now showing 89 Mbps BUT why am I still seeing 11 Mbps under my new upload speeds versus 17 Mbps?
Please see old and new Broadband fact sheet attached.
EG
Expert
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108.3K Messages
3 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityVictor
Official Employee
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1.1K Messages
3 months ago
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