2 Messages
Internet during storm is on. Day after storm it’s gone.
Why is my internet out when it’s been over 24hours after Beryl? No updates or acknowledgment either. It sucks y’all are the only provider for the area.
2 Messages
Why is my internet out when it’s been over 24hours after Beryl? No updates or acknowledgment either. It sucks y’all are the only provider for the area.
XfinityThomasC
Official Employee
•
2.1K Messages
5 months ago
Hello, @Katastrophe
Our hearts go out to those impacted by Storm Beryl. To help residents and emergency personnel stay connected during this time, we opened Xfinity Wi-Fi hotspots in the Texas Region to anyone who needs them, including non-Xfinity customers, free of charge. The Xfinity Wi-Fi hotspots will remain open through Thursday, July 11, at 5:00 p.m. Central Time (CT).
To connect to Xfinity Wi-Fi hotspots:
Please continue to monitor service restoration on our status center page https://www.xfinity.com/support/status.
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