Visitor

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1 Message

Thursday, April 30th, 2026 11:58 PM

Internet down 2 weeks

Need to escalate since local calls and 2 techs visits have not resolved issue with line broken

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Expert

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117.7K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.3K Messages

3 hours ago

Hi there and welcome to Comcast @dodonald. Thank you for taking your time and reaching out to regarding your Internet service. What line is broke? Can you please provide us with more details on your concern.

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