Thanks for reaching out to us, depending on the promotional package you have you may be able to look for a new promotional rate on our awesome self-service link https://www.xfinity.com/lp/ppc/upgrade-xfinity-internet-service after you sign in you'll be able to see what the new promotional offers are make changes or upgrades to services
EG
Expert
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118K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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3.4K Messages
1 year ago
@user_ys63dk
Thanks for reaching out to us, depending on the promotional package you have you may be able to look for a new promotional rate on our awesome self-service link https://www.xfinity.com/lp/ppc/upgrade-xfinity-internet-service after you sign in you'll be able to see what the new promotional offers are make changes or upgrades to services
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