Visitor
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1 Message
Internet costs jumped, at the same time service became unstable.
My bill just jumped from $80 to $100 monthly and scheduled to increase again. At the same time internet has started to go up and down like a yo-yo . Impossible to talk to anyone at Xfinity , chat pretty much told me “Oh Well” .I can get GloFiber for $80 a month. I hate the thought of switching after all these years but it’s starting to feel like it’s the only option. Automated systems at Xfinity are horrible
XfinityRichard
Official Employee
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2.1K Messages
2 days ago
Hi there!, @user_sz7f7q Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I definitley understand your concerns regarding the rise in your promotion. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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