1 Message
Internet connection to new home
How can I connect my new construction single family home to the internet? My neighbors up & down street have Xfinity.
1 Message
How can I connect my new construction single family home to the internet? My neighbors up & down street have Xfinity.
XfinityAldrik
Official Employee
•
2.6K Messages
3 years ago
Congratulations on the new home @user_8is6do! It sounds like we may need to open a serviceability request for your newly constructed home. Could you please send our team a direct message with your full name and full address? To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
See https://comca.st/3KQF8q9 for an example.
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