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Monday, February 3rd, 2025 4:07 AM

Internet connection keeps dropping

Something is causing my Internet connection to drop. It has happened several times throughout the day for several minutes, then stays up for a while.before resetting again. It has gone down twice while typing this message.

Official Employee

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1.3K Messages

3 months ago

 

bossjock77 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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