Hey there, user_pfv4y8! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your line, and your services. We can work to getting our amazing technicians to the location as quickly possible, and get you back online. Can you please send us a DM to get started?
Please send us a direct message with your full name, business name, full address, and phone number. • Click "Sign In" if necessary • Click the " Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityAdrienne
Official Employee
•
1.3K Messages
5 months ago
Hey there, user_pfv4y8! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your line, and your services. We can work to getting our amazing technicians to the location as quickly possible, and get you back online. Can you please send us a DM to get started?
Please send us a direct message with your full name, business name, full address, and phone number.
• Click "Sign In" if necessary
• Click the "
Direct Message icon”
(upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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