Visitor
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1 Message
Internet canceling
I want to cancel my Internet and need help doing that. I’ve switched to a different company and would like to cancel it online.
Visitor
•
1 Message
I want to cancel my Internet and need help doing that. I’ve switched to a different company and would like to cancel it online.
EG
Expert
•
115.5K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDilary
Official Employee
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3K Messages
57 minutes ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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