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Jamesw009
1st Topic

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4 Messages

Friday, September 24th, 2021 2:55 PM

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Internet Cable Cut, Need A Technician.

Well due to an accident from some folks working on my place they ended up cutting internet cable. I need to know the number for who to call at Comcast to get it repaired 

Question

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Updated 

4 years ago

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XfinityGabriel

Official Employee

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2.2K Messages

4 years ago

Oh no! Thank you for reaching out to XFINITY over our Forums page for help with getting your services repaired. I am sorry to learn about this experience with the cable cutting accident. With the working internet service being so critical to have these days, I understand the inconvenience that this can cause you. You have reached the perfect team to help with this. To further assist, please send us a direct message with your first/last name and full address so we can help. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can search for "Xfinity Support" to compose your direct message.

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Jamesw009

Visitor

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4 Messages

@XfinityGabriel Done so, I really just need a tech guy out here to see if he can reattach the cable or if he needs to replace it. Gonna need the net back up either way.  I have the severed half of the cable as well.

4 years ago

0

XfinityGabriel

Official Employee

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2.2K Messages

Thank you for sending us a direct message, @Jamesw009. We will continue in assisting you from there. :)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 years ago

0

Jamesw009

Visitor

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4 Messages

Thank you actually. Looking forward to the support on Tuesday, sooner IF he can make it. Otherwise, standing by for the technician to arrive on Tuesday.

4 years ago

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