Akeim1's profile

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Tuesday, December 15th, 2020 4:00 PM

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Internet and tv out ALL DAY!!!

WHEN will our service be restored?!?! Signed up for status updates and nothing but silence from Comcast Xfinity. You WILL be issuing me a credit on my monthly bill for this! This is ridiculous! No virtual class, no work at all today. I should also request my days pay from you!
Please provide a status to your stranded customers!!

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Official Employee

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7K Messages

5 years ago

Hi Akeim1. Welcome to the Xfinity Forums and thank you for posting. Sorry for any inconvenience. I can assist with reviewing your account and a service interruption credit. To get started, please send me a private message and include your full name and service address so I can assist you.

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