Visitor
•
3 Messages
Internet and TV down for days
We cannot get any support. The internet and TV have been off for days in Highland Park, Illinois.
Visitor
•
3 Messages
We cannot get any support. The internet and TV have been off for days in Highland Park, Illinois.
CCSelena
Problem Solver
•
892 Messages
3 years ago
Hello @user_f34225 and thank you so much for reaching out to us here via Forums today. I am sorry to hear that you have not had services for a few days. I want to look into this right away. Can you please send us a DM to start?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
2
0