Hello user_p9rt3a! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us, and I am sorry to hear you're leaving. I understand your service should have ended on 7/10, but it has ended early. My team would be more than happy to look into this for you. Please send us a Direct Message so that we can take a look. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityAmira
Official Employee
•
4.2K Messages
11 hours ago
Hello user_p9rt3a! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us, and I am sorry to hear you're leaving. I understand your service should have ended on 7/10, but it has ended early. My team would be more than happy to look into this for you. Please send us a Direct Message so that we can take a look. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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