Interent outage

My internet has been out several times these last 2 weeks. Can I get compensation for it on my bill?

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XfinityOrlandoM

Official Employee

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3.6K Messages

4 hours ago

Thanks for reaching out to us. Once the service interruptions are resolved, you can apply for credit through our awesome Xfinity app.

To request a credit for a service interruption via the Xfinity app, follow these steps:

Sign in to the Xfinity app as the primary account holder or manager.
Click on **Ask Xfinity Assistant**.
Enter **credit** or **credit for fees** to request a credit for the service outage.

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