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Visitor

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2 Messages

Wednesday, July 10th, 2024 9:55 PM

Closed

Installment

I do not want the installment plan please cancel it

Official Employee

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1.6K Messages

10 months ago

Hello user_5ca55f was this installment plan for an outstanding balance, or for equipment such as a Storm Ready Wi-Fi device? Is this related to Xfinity Mobile services? 

 

Visitor

 • 

2 Messages

Outstanding balance but im paying my bill so can someone please remove it from my account

Official Employee

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1.6K Messages

Thank you for clarifying user_5ca55f . Since this is an billing installment concern, we'd love to hear from you at 1-800-XFINITY(934-6489). We can assist with the payment, along with removing the installment plan once the payment has been made. 

 

I am an Official Xfinity Employee.
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I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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