2 Messages
Installing a new cable outlet in another room for better signal
I need to improve the signal in my house. I used a cable to put the router in another room to see if the signal is stronger. It is but I currently have the cable running in the house. I need an outlet in the room that provides a better signal. Will xfinity install that outlet so my internet connection is more fluid throughout my house?
XfinityAdrienne
Official Employee
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1K Messages
17 days ago
Hey there, user_7k8ifg! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am happy you were able to get a stronger signal within the home by moving the device. We can certainly look into scheduling for a new outlet to be installed, the only requirement is the location would need access to an exterior wall to install the outlet. We would be happy to help, can you send us DM to get started?
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EG
Expert
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107.7K Messages
17 days ago
The concern is not "E-mail" help related......... Topic moved here to the proper help section for assistance.
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