I need to have a coaxial cable in my 1st floor . My employer asked me to have an enclosed working space to guaranty privacy. The tech came and install it on the living area which is open.
Tech was NOT able to find a connection for the 1st floor . I texted him today to let him know that my employer is not bulging standards for the required working encironement but tech texted me that moday he is going on vactions. Is he the only tech available to come and help ? Can Xifinity can send another person please?
Good afternoon user_02fsww. We can help you to get a technician appointment scheduled. I will need some additional information to assist further.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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XfinityAbby
Official Employee
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781 Messages
10 months ago
Hello @user_47c61c. Thank you for reaching out on our Community Forum. I would love to assist you with getting that appointment set up.
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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user_02fsww
Visitor
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3 Messages
9 months ago
I need to have a coaxial cable in my 1st floor . My employer asked me to have an enclosed working space to guaranty privacy. The tech came and install it on the living area which is open.
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