Visitor
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1 Message
Installation
I’ve been trying to get my internet installed for over a month. I’ve setup multiple appointments and there has been an issue every time. When I speak to an agent they do the same thing as the previous agent and nothing changes. Is there somehow to contact someone that can handle this ?
XfinityRichard
Official Employee
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1.9K Messages
2 days ago
Hi there, @user_5x9otm ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry for the trouble you are having trying to get your services installed. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
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