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user_9c2af7
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2 Messages

Sunday, June 12th, 2022 10:42 PM

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Installation Wait List

My installation date is scheduled for over a week out. On the appointment sign up, they mentioned being put on a waitlist. I am wondering how to add my name to the waitlist to potentially get an earlier installation date if possible! 

Thank you! 

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Updated 

3 years ago

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CCXavier

Official Employee

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695 Messages

3 years ago

Hello @user_9c2af7, thank you for reaching out to us. I understand you are inquiring how to be put on the waitlist. Here is a super helpful support article https://comca.st/3QhpMhD that will provide you with simple and easy steps to sign up for an appointment waitlist. Let us know if you have any questions. 

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user_9c2af7

Visitor

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2 Messages

3 years ago

Thank you for sending that article! When I tried to follow those steps, it wanted me to select a new appointment for an even later date. 

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CCXavier

Official Employee

 • 

695 Messages

@user_9c2af7, I am sorry it seems that there may not be any openings to be wait listed. We recommend trying each day or by text listed on the same support link. Was there anything else I can address for you at this time?

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

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