Visitor
•
1 Message
Installation at new construction single family home?
Hi, I'll be closing on a new construction home in the near future. The house itself is essentially complete (minus appliance installation) and the houses nextdoor are complete. I was told that Xfinity would be one of the ISPs available in the community and I'm hoping to find out what the process looks like for scheduling installation as my home address does not show up on Xfinity yet. It looks like others in a similar situation have been successful reaching out on this forum so I decided to do the same.
Thanks,
[Edited: "Personal Information"]
Accepted Solution
CCTimothyA
Problem Solver
•
785 Messages
2 years ago
@User_46721 Thank you for reaching out and bringing this to our attention.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0
XfinityEva
Official Employee
•
1.7K Messages
2 years ago
Thank you again @User_46721 for contacting us and working with us on your service request. Wish you the best on your new home!
0
0