U

Visitor

 • 

1 Message

Tuesday, May 20th, 2025 10:20 PM

Install new router

Hello!  
I received our new router but can’t find instructions on how to install it.  Thanks for your help.

peace

nancy

Official Employee

 • 

1.9K Messages

1 day ago

Hi there, @user_15xgdd ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with getting your modem set up Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

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