Visitor

 • 

1 Message

Thursday, June 25th, 2026 11:19 PM

Install issue

Neighbor got fiber and lazy contractor installed on my side of the lot due to the neighbor having a lot of junk trees and thorn bushes.  I would like xfinity to do a relocation drop on the neighbors side. The neighbor agrees but the contractor is too lazy to do it.  Xfinity is of zero help to me. 

Oldest First
Selected Oldest First

Official Employee

 • 

3.6K Messages

3 hours ago

 

user_fwuykm - Thank you for your feedback and joining us here on the Xfnity Forums. You've reached the right place for help. Let's work together towards a resolution. Please send us a Direct Message.

On a Desktop:

Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.

Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.


In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.

On a Mobile Device:

Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.

 

forum icon

New to the Community?

Start Here