Visitor

 • 

2 Messages

Friday, January 2nd, 2026 7:33 PM

Install issue

I have been trying to get internet in my home since August. They have sent numerous people out to fix the problem. Finally someone came to fix the drop. Then the tech that does install came out and said they are having a maintenance problem at the box. So he does install and comes back and says they have to out a box in across the street. Are you kidding me! Now I am still without internet my job is still waiting for me to get the internet! I dont understand what has to be done to get this completed. Since August I have been waiting! Some one help me please

Oldest First
Selected Oldest First

Visitor

 • 

2 Messages

1 day ago

I get customer service rep after customer service rep promising me this and that and still no internet, no box put in, still not able to work! What do I have to do to get this completed. 

Expert

 • 

115.2K Messages

23 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.8K Messages

23 hours ago

 

user_o3psap We appreciate you reaching out to us over our Community Forums. Do you happen to know if your location has ever been serviced by Comcast before? 

 

forum icon

New to the Community?

Start Here