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Tuesday, October 15th, 2024 2:36 PM

Install coax cable

Hello I recently purchased internet service with this company however the apartment I’m moving to doesn’t have a coax cable to connect the modem to, is there anyway a technician could come and install it so I can connect the modem? Thanks 

Official Employee

 • 

1K Messages

1 month ago

 

user_96ahwg Hey there. That is a great question! We can get a technician appointment set up and have someone out there to get you connected! Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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