user_o8bhv9 Thank you so much for reaching out for help with cable services installed. Most of the time, when placing an order for a new service, there is an installation option during the order process. If you did not get that option or would like assistance, we would be happy to look into what you need for an installation for you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
EG
Expert
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114.1K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAmandaB
Official Employee
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2.7K Messages
4 hours ago
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