U

Tuesday, April 1st, 2025 11:35 PM

Instalation @ [Edited]

Why do l have to pay for installation,

the home l am renting, had service

before..The House had a fire and the connection was destroyed. I am 82 and also my service bill has gone up. I qualify for Food Stamps, and l have Social Sec.

My cell # [Edited: "Personal Information"].  PLEASE CALL 

Me..l THANKYOU. [Edited: "Personal Information"]

Official Employee

 • 

1.4K Messages

20 days ago

user_su420u thank you for using the Xfinity Community Forums page to reach out regarding your questions of installation cost. I would be more than happy to take a look into the installation for you to get a better idea of where things stand. Please send me a direct message with your full name and complete service address.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message. 
 

forum icon

New to the Community?

Start Here