Visitor
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1 Message
infinity support
I wish to cancel my Comcast Internet subscription.
I want to do this immediately. I refuse to schedule a phone call and I refuse spending time on a phone call.
Today is February 7, 2026. I request my cancellation request to be honored ASAP.
Please notify me as soon as this has been achieved.
Thank you so very much
Edited: [Personal Information].
EG
Expert
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115.8K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJon
Official Employee
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1K Messages
1 hour ago
Good afternoon user_ir5x6e. We can certainly assist you with your request.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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