Visitor
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1 Message
Inept.custimer service
Spe t an hour in Honduras from someone else's.phone to fix an issue with no network connection and my global pass. A clearly Ill trained Erica announced I should.probably go to the store and as far as the money I paid..'I don't handle that.'
Verizon here I come.
XfinityJustinC
Official Employee
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2K Messages
2 hours ago
Hello, @user_yab89z thank you for reaching out over Xfinity Forums. I completely understand the frustration with the experience, and hate to hear that you're looking at other providers. I'd like to help turn the experience around, to confirm you're now able to use the device with the Global Travel Pass set up on the Xfinity Mobile service?
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