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user_10zaq9
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2 Messages

Wednesday, March 12th, 2025 11:07 PM

increasing cost

I received my bill which went up $50 per month. New subscribers get the same plan for a lower price than my old rate.  Can I contract for the new subscriber rate?

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Updated 

14 days ago

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XfinityVictor

Official Employee

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1.2K Messages

15 days ago

 

user_10zaq9 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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user_10zaq9

2 Messages

Tried working with someone on alternate plans. The DM method is wasteful.  I've been on a chat for 1.5 hours without any progress. I don't have time.

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14 days ago

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