U

Visitor

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1 Message

Friday, May 16th, 2025 10:13 PM

Increased Charges

Good day! I’m trying to figure out why my monthly charges have increased by $60 for this past month. I didn’t receive any heads up about this and I know my usage has not gone up that much. [Edited: "Personal Information"]

Official Employee

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123 Messages

1 day ago

Hi @user_9xan9a thank you for taking time out of your day to reach our to our Xfinity Community Forum about your bill. I hope your day has been well. I can completely understand your concern, I'd feel the same way if I had unexpected charges. In times like this you can always view the PDF version of your billing statement, which give you a full breakdown of your charges. If you're not sure how to view the PDF version click here for a step-by-step guide: 

https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill. Let me know if this helps.

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