JimTheBoy, you can use the Xfinity app or go to xfinity.com/myaccount and see if any promotions might be a better fit for your budget. Let us know if you need any help with that.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I have tried chatting with a live agent, all without any luck. I have a call back set up for tomorrow morning. We will see what becomes out of the cal. which I highly doubt anything in my favor will come.
JimTheBoy, I totally understand your frustration. Please let us know if we can help.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJosephA
Official Employee
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2.2K Messages
4 hours ago
Hello @JimTheBoy did your bill increase due to a promotion expiring?
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