Visitor
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2 Messages
Incorrectly Flagging
My phone has been working perfectly on your network for a year, but the database is now incorrectly flagging it. I need a Tier 2 support ticket filed to manually whitelist my IMEI.
Visitor
•
2 Messages
My phone has been working perfectly on your network for a year, but the database is now incorrectly flagging it. I need a Tier 2 support ticket filed to manually whitelist my IMEI.
XfinitySean
Official Employee
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1K Messages
23 hours ago
Hi there, and thanks for stopping by the community forums! I'm sorry to hear you're having issues with your mobile line. To confirm we're taking the correct steps to get this resolved, can you tell us a little more about the issues you've been running into along with any error codes/messages that you've received while they've occurred?
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