Incorrect Unreturned Equipment Notice - Serial XI11SC522410A0D2BICO

I am receiving periodic automated threats stating that I must return a TV Box (Model: SCXI11BEI, Serial: XI11SC522410A0D2BICO) by November 9, 2026, or face a recurring $15.85 monthly fee. I have not owned or possessed this specific piece of equipment in years. I refuse to resolve this via phone or live chat. Please audit my past equipment turn-in records, remove this serial number from my account inventory immediately, and confirm via email that no unreturned equipment fees will be assessed next month.