Visitor

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1 Message

Tuesday, February 24th, 2026 2:49 PM

Incorrect service address

I just signed up for new service for a new home construction and my address showed up as having service in the area but when I finalized my order the zip code changed to a different one need help please 

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Official Employee

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2.6K Messages

2 hours ago

@user_55r9yi Congratulations on your new built home. I would be more than happy to review your address to see what's going on. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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