incorrect devices on account
Since upgrading to a new service in September, the devices listed aren't completely correct. The TV box serial # showing in my account doesn't match what I have. The modem listed is correct but the serial # showing is actually the mac address. I don't want to spend frustrating hours online or in phone calls that never seem to address the issues, my last go around was six (6) hours trying to get anything resolved. Is there a simple way to get this fixed???