Incomplete installation -- cable lying on the ground for 90 days.
First tech ran cable under fence without looking at order for aerial drop, said he would resubmit order.
Second tech came to bury cable, said he would resubmit order for aerial drop. No such order submitted.
Was assigned multiple tickets after this (at least 5). All were no shows, no confirmation email, no phone call or text.
Third tech showed up at 9:45 pm, well past expiration of appointment window. Said he could not complete work in the dark and would come back the following day. No return visit, no reschedule, no contact from Comcast.
Account support says my work has been completed.
I have tried Comcast Facebook and ComcastCares on Twitter to help and they have tried but have gotten nowhere.
Over the weekend I was given three different ticket numbers for the same appointment. I verified my email address with them but got no notification.
Xfinity Chat told me this morning that emails were going to my comcast.net box, which was not even activated. When I activated it, there were no emails at that address.
I'm looking at AT&T Fiber now to see if it's worth pursuing. I don't know what else to try with Comcast. The attached photos show the cable propped up on yard tools so I don't trip over it.