Good Morning, @jrlee2773! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do apologize about the incoming calls going to voicemail, it certainly is not what we want for our customers. Have you attempted to check your advanced call forwarding settings to ensure they are all set correctly? You can find the steps here. Please let us know.
XfinityAdrienne
Official Employee
•
2.4K Messages
1 hour ago
Good Morning, @jrlee2773! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do apologize about the incoming calls going to voicemail, it certainly is not what we want for our customers. Have you attempted to check your advanced call forwarding settings to ensure they are all set correctly? You can find the steps here. Please let us know.
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