incentive rebate

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

@user_sp91gq 

It has been almost a month since I was told I should receive my rebate incentive card. This has been going on since September!

• The customer must subscribe to a qualifying plan.
• Services must be installed within 30 days of the order date.
• The customer must maintain the minimum required level of service from the eligible offer (no downgrades or disconnects) for 90 days from when the service was installed.
• The customer must be in good standing at 90 days.
• Once all eligibility requirements are met, the Visa Prepaid card will be mailed by USPS to the customer's billing address.