spring3's profile

New Poster

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5 Messages

Tuesday, March 3rd, 2026 12:37 AM

Incentive card

I can't use my card.  Had trouble getting it, then  everywhere I have tried too use it,  it wouldn't work. I have called and can't get a person. I have sent messages with no help. Now I noticed it expires  this month!  Please help! I can't afford to lose $500.

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Official Employee

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950 Messages

4 hours ago

Sorry to hear about the trouble you've had with your $500 reward card @spring3. Are you reaching out directly to our Incentive Team: https://www.xfinityincentivetracker.com/track?

New Poster

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5 Messages

@XfinityQuemekia​ finally got a person. Thank you 

Official Employee

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54 Messages

@spring3, glad to hear you got a person! Let us know how it works out.

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