Gold Problem Solver
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27.2K Messages
Inactive Comcast.net email account(s) will soon be closed - HUH?
When I log in to https://www.xfinity.com I get a notification that says:
Your inactive Comcast.net email account(s) will soon be closed
Make sure the preferred email on your Xfinity account is up to date, or sign in to reactivate.
But the message does not say what account(s) will be "closed soon". The "preferred email" on my account is one I use every day, so how could it be considered "inactive"??? Likewise, the other emails on the account are "exercised" regularly.
Could someone please tell me what is going on here????
BruceW
Gold Problem Solver
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27.2K Messages
5 days ago
HELLO? ANYBODY? ASSISTANCE NEEDED!!!
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EG
Expert
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116.8K Messages
5 days ago
Hi Bruce ! @BruceW
This has been escalated.
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rstrickler
Visitor
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1 Message
4 days ago
Bruce,
Thank you for your post. I agree with everything you said. Grace and Peace!
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BruceW
Gold Problem Solver
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27.2K Messages
3 hours ago
I'd be delighted to mark a post as an Accepted Solution, but there are no candidates for that. @EG tried to help (thanks EG!), but there was no response to his escalation.
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