Visitor

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1 Message

Wednesday, October 29th, 2025

Improve pricing for service

Can someone call me at [Edited: "Personal Information"] to discuss improved cable service pricing?

Oldest First
Selected Oldest First

Official Employee

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1.5K Messages

5 days ago

 

user_hy3ox6 We are a digital team that can help review what promos and offers are available to you. If we can assist you here, please send our team a direct message with your full name and address.

 

To send a Direct Message:

 

Ensure you are logged in

  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.

 

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