Imap email client no longer syncing

My Imap email client no longer syncing incoming mail.  This is a 'Public chat post so that I can get a chat icon to DM this issue to Xfinity Email Support.  I have spent several hours and several days using the chat bot and phone support to no avail.  My email will occassionally sync incoming email then I get sync errors again.  The Xfinity webmail is poor client interface compared to Outlook and only a bandaid.  I am fairly certain that there may be others dealing with the same issue.  Please provide a DM link so this issue can get escalated.  Thank you.