I’m very disappointed in you

Long story short, I will not be recommended anyone to Xfinity prepaid services or Xfinity anything anymore. I have got the runaround for a whole week about a refund that it seems as no one can help me, but they’re willing to take my money and have me to drive a hour and 30 minutes away just to get return box and then I have to find a boost mobile store just to get another box is too much. What is a simple refund button that they can do to give me my money back I have been calling and talking to people for one week straight and I have not gotten nothing resolved. They always said they’re gonna call me back and no one has actually called me back every time I call I get the same response or someone telling me something new that I need to do and I do that and it’s like they don’t care Xfinity do not care about your feelings and I would not be recommending them to no one no more I will not send my friends and family to this service because this service [Edit: Inflammatory], I hate that I have to write this but I’ve been with y’all for nine years and y’all Can’t you help me out? No, I would not recommend this service to anyone. I would not recommend it to my family my loved ones no one my friends know, but I wouldn’t even recommend it to a blind dog on the streets. I work from home and I was out of service for five days of Internet service after I had just paid my my new bill and now they can’t refund me our credit my new account, the money or the credits that I need to be satisfied after being with them for nine years Xfinity, you need to do better because yall gonna loose a lot of loyal customers by the way you do things