M

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4 Messages

Friday, May 7th, 2021 5:02 PM

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Im trying to get service on a new house and the registration system says “The address you entered could not be recognized”

Hello, Im trying to start a new internet service at the new house I am moving to. It is fairly new, (built less than 6 months ago) and I suppose it isn’t in your system yet. Is there anyone I can talk to to register this home and make it available for service. The error message that pops up when I type my address is as follows “The address you entered could not be recognized”.

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Expert

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111.5K Messages

4 years ago

Concern moved here for greater exposure to actual Comcast employees. 

Expert

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31.9K Messages

4 years ago

@Mattd99 

Are you sure that you can get service at this address?  Are there any neighbors that have Comcast/Xfinity services?

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